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Terms of service

Last revised: March 3, 2024

Thank you for your interest in Rosete Timeless Exotics, LLC ! 



Rosete Timeless Exotics, LLC (“Turo”, “we”, or “us”), provides an online car rental booking to travelers and locals seeking to book those vehicles. Rosete Timeless Exotics, LLC is accessible online including at The Rosete Timeless Exotics, LLC websites, blog, and associated services are collectively referred to as “the Services”. By accessing or using the Services, including by communicating with us, you agree to comply with, and be legally bound by, the provisions of these Terms of Service (these “Terms”), whether or not you become a registered user of the Services. These Terms govern your access to and use of the Services and constitute a binding legal agreement between you and Rosete Timeless Exotics, LLC.

These Terms, together with the cancellation policynondiscrimination policy, applicable insurance terms and certificates, roadside assistance terms, and the additional policies (together, the “Policies”) constitute the “Agreement” between you and Rosete Timeless Exotics, LLC (each a “Party” and together, “the Parties”). In addition, Rosete Timeless Exotics, LLC provides a Car Rental Agreement that summarizes the terms of each reservation, accessible in the Services for any booked or previous trips and you may use it as proof of a reservation.

Modification. Rosete Timeless Exotics, LLC reserves the right, at our sole discretion, to modify the Services or to modify the Agreement, including these Terms, at any time. If we modify these Terms, we will post the modification on the Services. We will also update the “Last Revised” date at the top of these Terms. If you continue to access or use the Services after we have posted a modification or have provided you with notice of a modification, you are indicating that you agree to be bound by the modified terms. If the modified terms are not acceptable to you, your sole recourse is to stop using and accessing the Services and stop using Rosete Timeless Exotics, LLC within 30 days. If you choose to stop using Rosete Timeless Exotics, LLC, the previous effective version of these Terms will apply to you, unless you use the Services during the intervening 30 day period, in which case the new version of these Terms will apply to you.

Eligibility, registration, verification


The Services are intended solely for guests who meet our eligibility requirements in the location where the vehicle is booked. Any use of the Services by anyone that does not meet these eligibility requirements is expressly prohibited.


To access certain features of the Services, you must contact us via text or e-mail to sign a rental agreement with us (a “Rental Agreement”). You can rent our vehicle by providing us your first and last name, email address, mobile phone number. When you book a vehicle as a traveler or guest (“guest”), you provide us with certain additional information about yourself. You must provide accurate, current, and complete information during the reservation, and/or booking process. Based on information you provide, Rosete Timeless Exotics, LLC may impose additional requirements for you to book a trip (e.g., providing a deposit, adding a second form of payment, buying a certain level of protection plan, or other requirements).


Where permitted, Rosete Timeless Exotics, LLC has the right, but not the obligation, to undertake screenings, checks, and engage in processes designed to (1) help verify the identities or check the backgrounds of users, including driving history and driver’s license validity. Rosete Timeless Exotics, LLC does not endorse any guest, or a guest’s background, or commit to undertake any specific screening process. Rosete Timeless Exotics, LLC may in its sole discretion use third-party services to verify the information you provide to us and to obtain additional related information and corrections where applicable, and you hereby authorize Rosete Timeless Exotics, LLC to request, receive, use, and store such information. Rosete Timeless Exotics, LLC may permit or refuse your request to book in its sole and absolute discretion. Rosete Timeless Exotics, LLC does commit to ensure our vehicles are in safe and operable condition, legally registered to be driven on public roads, have a clean title (e.g., non-salvaged/non-branded/non-washed/non-written off), not subject to any applicable safety recalls, and otherwise satisfy our vehicle eligibility requirements.

Consumer Report Authorization. When you attempt to book, or at any time after where Rosete Timeless Exotics, LLC reasonably believes there may be an increased level of risk associated with the you, you hereby provide Rosete Timeless Exotics, LLC with written instructions and authorize Rosete Timeless Exotics, LLC, in accordance with the Fair Credit Reporting Act, applicable consumer reporting laws, or any similar laws to obtain your personal and/or business auto insurance score, credit report, and/or conduct a background check, including a criminal background check where permissible under applicable law.

Fees, taxes


The fees we charge for using the Services and other cost structures will be itemized at checkout for guests. You can verify the amount for your trip at checkout before you submit your trip request. When you provide Rosete Timeless Exotics, LLC a payment method, you authorize Rosete Timeless Exotics, LLC, or third-party service providers acting on behalf of Rosete Timeless Exotics, LLC, to store your payment credential for future use in the event you owe Rosete Timeless Exotics, LLC any money. You authorize Rosete Timeless Exotics, LLC to use stored payment credentials for balances, including for Trip costs, and guest fees (e.g., late fees, inconvenience fees, cleaning fees, security deposits, processing fees and claims costs, and related administrative fees). 

Collection of fees

Rosete Timeless Exotics, LLC and its service providers will employ all legal methods available to collect amounts due, including the engagement of collection agencies or legal counsel. Rosete Timeless Exotics, LLC, or the collection agencies we retain, may also report information about your Rental Agreement with Rosete Timeless Exotics, LLC to credit bureaus. As a result, late payments, missed payments, or other defaults on your Rental Agreement may be reflected in your credit report. In addition to the amount due, delinquent accounts or chargebacks will be charged with fees and/or charges that are incidental to the collection of delinquent accounts or chargebacks including, but not limited to, collection fees, convenience fees, and/or other third party charges. If you wish to dispute the information Rosete Timeless Exotics, LLC reported to a credit bureau (i.e., Experian, Equifax, or TransUnion), please contact via e-mail. If you wish to dispute the information a collection agency reported to a credit bureau regarding your Rental Agreement with Rosete Timeless Exotics, LLC, you must contact the collection agency directly.


In certain jurisdictions, Rosete Timeless Exotics, LLC may enable the collection and remittance of certain taxes from or on behalf of guests, based on existing and future tax regulations, including car rental regulations. The amount of taxes, if any, collected and remitted by Rosete Timeless Exotics, LLC will be visible to, and separately stated, to guests on their respective trip related documents and invoices. 

Your commitments

You agree that you will always abide to your Rental Agreement and the Services in compliance with these Terms, applicable law, and any other policies and standards provided to you by Rosete Timeless Exotics, LLC. You are, and will be solely responsible for, all activity that occurs through your Rental Agreement. 

Other legal matters

Violations. Rosete Timeless Exotics, LLC has the right, but not the obligation, to investigate, pursue, and seek to prosecute, litigate, or refer to law enforcement, violations of the Agreement to the fullest extent permissible by the law.

Rosete Timeless Exotics, LLC reserves the right, at any time and without prior notice, in accordance with applicable law, to remove or disable access to any content that Rosete Timeless Exotics, LLC, at its sole discretion, considers to be objectionable for any reason, in violation of these Terms, or otherwise harmful to the Services or our community. If we believe you are abusing Rosete Timeless Exotics, LLC, our users, or any other person in any way or violating the letter or spirit of any of these Terms, we may, in our sole discretion and without limiting other remedies, limit, suspend, or terminate your Rosete Timeless Exotics, LLC, Rental Agreement and access to the Services, deny a damage claim, reduce or eliminate any discounts, and take technical and/or legal steps to prevent you from using the Services. Additionally, we reserve the right to refuse or terminate access to the Services to anyone for any reason at our discretion to the full extent permitted under applicable law.

Communications with you. You agree that Rosete Timeless Exotics, LLC may contact you by electronic means (e.g., electronic mail) in lieu of any requirement for mailed notices. To contact you more efficiently, you agree that we may at times also contact you using autodialed or prerecorded message calls or text messages at your phone number(s). We may place such calls or texts to confirm your signup, provide notices regarding your Rental Agreement, activity, investigate or prevent fraud, collect a debt owed to us or recover unpaid invoices, or communicate urgent messages. We may share your phone number(s) with service providers with whom we contract to assist us in pursuing these interests. We will not share your phone number(s) with third parties for their own purposes without your consent. Standard telephone minute and text and data charges may apply. Where Rosete Timeless Exotics, LLC is required to obtain your consent for such communications, you may choose to revoke your consent. You agree that Rosete Timeless Exotics, LLCmay contact you on any day, at any time of day, and in relation with the above purposes.

Non-disparagement. The Parties agree that they will not take any action that will harm the reputation of the other Party, or which would reasonably be expected to lead to unwanted or unfavorable publicity to either of the other Party.

Specific terms for guests

The following sections also apply if you book a vehicle using the Services:

Guest commitments

As a guest, you commit that you will be a legally licensed driver and provide proof to the host or via the Services of a current, valid driver’s license. You will treat the vehicle and any applicable Extras well and will take all reasonable measures to return the vehicle and any applicable Extras on time and in essentially the same condition as received. You will not allow anyone other than a person listed in the trip details as an Approved Driver to drive the vehicle you booked.

No right of withdrawal

For guests who are residents of the European Economic Area or the United Kingdom, there is no right of withdrawal in relation to a transaction you make on the Services as this right does not apply to the booking of transport or other services provided for at a specific date. Your only rights are described in the cancellation policy.

Guest financial responsibility for physical damage to the vehicle

The guest that booked the trip (“primary guest”) is financially responsible for all physical damage to or theft of a booked vehicle that occurs during a trip, plus any additional costs and fees resulting from damage of any kind to the vehicle, regardless of who is found to be at fault. This responsibility applies whether the primary guest has their own auto insurance or not.

Primary guests may be insured against damage to the booked vehicle under their own automobile policies. When you book a vehicle on Rosete Timeless Exotics, LLC, you agree that if any damage occurs to the booked vehicle during the booked trip, you will work with Rosete Timeless Exotics, LLC to make a claim for coverage under any policy of insurance that applies to the loss.

Use of the vehicle

When you book a vehicle on the Services, you must use the vehicle only for your personal use and not for any commercial purposes (e.g. driving other passengers for a fee such as through Uber or Lyft or delivering food or other packages). You may not access a vehicle until the trip start time and you must return the vehicle on time and to the correct location. You must present the host with a current, valid driver’s license. You must exercise reasonable care in your use of the vehicle. You are always required to operate the vehicle safely, and in compliance with all applicable laws, including without limitation, speed limits and prohibitions on impaired or distracted driving. In the event Rosete Timeless Exotics, LLC has any concern about your use of a vehicle, Rosete Timeless Exotics, LLC may terminate your trip in its discretion at any time and require the return of the vehicle, including recovering the vehicle on behalf of the host. You are required to wear seat belts during the operation of the vehicle and to require that all of your passengers wear seat belts. You are also required to meet any laws or regulations concerning child safety seats and other protections for children. You must not leave the car unlocked or with the keys unsecure (such as in the ignition). You must not engage in any prohibited uses with any vehicle you book through the Services. The prohibited uses list is not meant to be exhaustive. If you have any concerns about your planned use, please contact us via e-mail or text message. If you misuse a vehicle, you will be fully financially responsible for any related claims, loss, or damage. Guests also acknowledge that using a vehicle in a prohibited manner or otherwise breaching the Agreement may lower available liability coverage with their insurance to legal minimum limits, or nullify coverage, and may furthermore nullify any comprehensive or collision protection and/or protection plan where allowed by applicable law.

Telematics notice and release. Vehicles booked on Rosete Timeless Exotics, LLC may have features or an on-board device that may monitor the state of the vehicle from moment to moment, during a trip. The non-personal information collected by the features or on-board device may include, for example, a vehicle’s condition; damage and accident records; performance, operation, and diagnostic data; and information on mileage, acceleration, velocity, fuel consumption, fuel level, tire pressure, odometer, location and direction, and other vehicle information (“Vehicle Data”). Use of the features or on-board device is subject to the terms and conditions posted by the vehicle manufacturer or technology provider, which may include system and service limitations, warranty exclusions, limitations of liability, wireless service provider terms, privacy practices, descriptions of use and sharing of information, and user responsibilities. Unless prohibited by law, you authorize the use or disclosure of or access to the Vehicle Data and you shall inform any Approved Driver and passengers of the terms of this section. You release the host and agree to indemnify, defend and hold harmless host, operator of the features or on-board devices, wireless carrier(s) and other suppliers of components or services and their respective employees, officers, directors and agents from any damage (including incidental and/or consequential damages) to persons (including without limitation you, an Approved Driver, and passengers) or property caused by failure of the features or on-board device to operate properly or otherwise arising from the use of the feature or on-board device by you, an Approved Driver, or passengers.

Condition of the vehicle and optional Extras

You understand that third parties own the vehicles and Extras offered through the Services. Each host is responsible for complying with all legal requirements (including ensuring the vehicle is registered and insured) and maintaining their vehicle(s) in safe and roadworthy condition. Please complete a visual inspection before you begin your use of the vehicle. If you find damage in your initial inspection, you should upload photos of such pre-existing damage at the start of your reservation as described here to ensure you are not held responsible for pre-existing damage. If you find damage on your initial inspection and fail to report it, Rosete Timeless Exotics, LLC, third-party administrators, or insurance partners, may assume that the damage occurred during your reservation period. If, after your initial inspection, you believe that the vehicle is not safe to drive, please do not use the vehicle; instead, please contact the Rosete Timeless Exotics, LLC immediately via e-mail or text message.

No responsibility for shared vehicles or personal belongings

You acknowledge that Rosete Timeless Exotics, LLC is not responsible and shall not be liable for the safety, roadworthiness, or legal status (e.g., whether the vehicle is legally registered or the subject of a stolen vehicle report) of any vehicles shared via the Services beyond our policies that require hosts to ensure their vehicles are in safe and operable condition, legally registered to be driven on public roads, not subject to a missing or stolen vehicle report, have a clean title (e.g., non-salvaged/non-branded/non-washed/non-written off), and not subject to any applicable safety recalls. You also acknowledge and agree that neither Turo nor hosts are responsible for lost or stolen property left in any vehicle or taken or damaged during a trip.

Incident reporting

You must immediately report any damage to the vehicle you are using to Rosete Timeless Exotics, LLC via e-mail or text message if there has been a collision, you must also make a report to the police. You will need to use all reasonable efforts to secure evidence from any available witnesses and to provide Rosete Timeless Exotics, LLC or third-party claims administrators with a written description of the incident and any other information requested, including identity and insurance information of any parties involved in the incident. You are also required to cooperate in any loss investigation conducted by Rosete Timeless Exotics, LLC, third party claims administrators, or insurers. After an incident involving anything more than minor vehicle damage (e.g., small dent or scratch), you may not continue to use the vehicle unless you have the explicit permission of Rosete Timeless Exotics, LLC staff. Failure to timely report an incident or cooperate in an investigation may reduce or lose your deposits.

Vehicle theft

The following conduct may result in the reporting of the vehicle you have booked as stolen to law enforcement, possibly subjecting you and any other driver to arrest, and civil and/or criminal penalties, and the voiding of your protection plan through your insurance or third party insurance:

  • If you fail to return the vehicle you booked at the time and place agreed upon with the host and/or designated in your reservation

  • If you do not return the vehicle by the end of the reservation period and you have not properly obtained an extension of the reservation through the Services as set forth here

  • If the vehicle is returned to any place other than the return location on the reservation or agreed upon with the host. Any damage to, or loss or theft of, a vehicle occurring prior to the host inspecting the vehicle upon return at the end of the reservation is the guest’s responsibility

  • If you misrepresent facts to the host pertaining to booking, use, or operation of vehicle

  • If the vehicle’s interior components, and, the mandatory safety equipment, are stolen or damaged, or the vehicle itself is stolen or damaged when the vehicle is left unlocked or running or unattended with the keys not secured during reservation period

  • If you fail or refuse to communicate in good faith with the host, police, Timeless Exotics, LLC, or other authorities with a full report of any accident or vandalism involving the vehicle or otherwise fail to cooperate in the investigation of any accident or vandalism

  • If the vehicle is operated by anyone who has given a fictitious name, false address, or a false or invalid driver’s license, whose driver’s license becomes invalid during the reservation period, who has obtained the keys without permission of the host, or who misrepresents or withholds facts to/from the host or Timeless Exotics, LLC material to the booking, use, or operation of vehicle

The primary guest who books the reservation is responsible for any private investigation costs Timeless Exotics, LLC deems necessary to recover a vehicle that is not returned. In addition, a $500 case administration fee will be imposed on the primary guest if Timeless Exotics, LLC and/or the host has to report a vehicle as stolen to law enforcement due to it not being returned.

Repossession. Timeless Exotics, LLC, a hired agent of Timeless Exotics, LLC, or the host may repossess any vehicle booked through the Services without demand, at the guest’s expense, if the vehicle is not returned by the end of the reservation, is found illegally parked, apparently abandoned, or used in violation of applicable law or these Terms.

Missing Vehicles. If a vehicle you have booked through the Services goes missing and/or is stolen during the reservation period (or extension period), you must immediately return the original ignition key to the host, file a police report immediately after discovering the vehicle is missing or stolen, but in no event more than 12 hours after discovering it has gone missing, and cooperate fully with the host, law enforcement, Timeless Exotics, LLC, and other authorities in all matters related to the investigation.

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